Privacy Policy

Last updated: July 6th, 2026

1. Introduction

Arbuckle Nutrition PLLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through this website and our services, how we use it, and the choices you have. By using this website or working with us, you agree to the practices described here.

This policy covers general information collected through our website.

2. Information We Collect

Information you provide directly:

  • Your name, email address, phone number, and any details you enter into contact forms, discovery-call requests, or scheduling tools

  • Health, medical, and lifestyle information you share when you become a client or complete intake forms

  • Payment information processed through our secure payment and scheduling systems

Information collected automatically:

  • Basic technical and usage data such as your IP address, browser type, device information, pages visited, and time spent on the site

  • Information gathered through cookies and analytics tools (see Section 6)

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule appointments

  • Provide, personalize, and improve our nutrition services

  • Process payments and manage billing

  • Send you information you've requested, including emails you've opted into

  • Maintain the security and functionality of our website

  • Comply with legal, regulatory, and professional obligations

We do not sell your personal information.

4. Health Information & HIPAA

As a nutrition practice, we may collect and handle protected health information (PHI). This information is treated with heightened care and in accordance with applicable law, including HIPAA where it applies. We enter into Business Associate Agreements (BAAs) with third-party service providers who handle PHI on our behalf, as required by law.

5. How We Share Information

We share information only as needed to operate the practice, and only with providers bound to protect it. This may include:

  • Squarespace — our website host

  • Practice Better — our HIPPA-compliant scheduling, client-portal, and records platform

  • Google Analytics — website analytics

  • Payment processor — secure payment processing

We may also disclose information if required by law, to comply with legal process, or to protect the rights, safety, or property of our clients, our practice, or others. We do not sell or rent your personal information to third parties for their marketing purposes.

6. Cookies & Analytics

Our website uses cookies and similar technologies to help the site function, remember preferences, and understand how visitors use the site. We use Google Analytics to collect aggregate, non-identifying data about site traffic and usage. You can adjust your browser settings to refuse cookies, though some parts of the site may not function properly as a result.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security. You share information with us at your own risk, and we encourage you to use secure connections and protect your own login credentials.

8. Data Retention

We retain personal and health information for as long as needed to provide our services, comply with legal and professional record-keeping requirements, resolve disputes, and enforce our agreements. Client health records are retained in accordance with applicable New York State and federal requirements.

9. Your Rights & Choices

You may:

  • Request access to the personal information we hold about you

  • Ask us to correct inaccurate information

  • Opt out of marketing emails at any time using the unsubscribe link

  • Request deletion of certain information, subject to legal and record-keeping obligations

To make a request, contact us using the details in Section 13.

10. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them. Nutrition services for minors are provided only with the involvement and consent of a parent or legal guardian. If you believe a child has provided us information without appropriate consent, please contact us and we will address it.

11. Third-Party Links

Our website may link to third-party websites or tools we don't control. This Privacy Policy does not apply to those sites, and we're not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted to this page with an updated "Last updated" date. Your continued use of the website or services after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

Questions about this Privacy Policy or how your information is handled? Reach out:

Arbuckle Nutrition PLLC
arbucklenutritionpllc@gmail.com · 585-310-2146